How can we help you?

Your satisfaction is our priority. Find answers to common questions or reach out to us directly.

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Frequently Asked Questions

How do I place an order?

To place an order, simply download the NANDAS Fresh Mart app from the Apple App Store or Google Play Store. Browse our wide selection of fresh vegetables, fruits, and daily essentials, add them to your cart, and proceed to checkout. It's quick and easy!

What are your delivery areas?

We currently deliver within Kavali and surrounding areas. You can check if your area is covered by entering your pin code in the app or on our website's delivery checker tool.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery (COD) for your convenience.

How can I track my order?

Once your order is confirmed, you will receive real-time updates through the NANDAS Fresh Mart app. You can track your delivery partner's location and estimated arrival time directly within the app.

What is your return/refund policy?

We strive for 100% customer satisfaction. If you are not happy with any product, please contact our support team within 24 hours of delivery. We offer easy returns and refunds for eligible items. Please refer to our detailed Terms & Conditions for more information.